Terms of service

1. General

Chanell’s Tails provides feather boas, foxtails, accessories, and custom items for performance, fashion, and decorative use. By accessing our website or purchasing our products, you agree to these Terms of Service.

2. Product Information

  • All items are handmade, custom, or specialty imports. Slight variations in color, size, or texture may occur.

  • Product photos are representative, but actual items may differ slightly.

3. Orders & Payments

  • Orders must be paid in full at the time of purchase.

  • We accept Zelle, CashApp, PayPal, major credit cards, and other listed payment methods.

  • Prices are subject to change at any time without notice.

4. Shipping & Delivery

  • Processing times vary based on product type (ready-to-ship vs. custom). Estimated shipping times will be provided at checkout.

  • Once items are shipped, responsibility for delays or damage rests with the shipping carrier. We are not responsible for lost or stolen packages.

5. Returns & Exchanges

  • All sales are final. No returns, exchanges, or cancellations will be accepted.

  • If an item arrives damaged in transit, please contact us within 48 hours with photos so we may assist with a carrier claim.

6. Liability

  • Products are intended for costume, decorative, and performance use.

  • Chanell’s Tails is not responsible for misuse, allergic reactions, or damages resulting from improper handling.

  • Buyer assumes all responsibility for safe and lawful use of items purchased.

7. Intellectual Property

  • All photos, designs, and branding of Chanell’s Tails are the property of Chanell’s Tails and may not be copied or reproduced without written consent.

8. Governing Law

These Terms of Service are governed by the laws of the State of Texas, USA.

✨ Thank you for supporting Chanell’s Tails — where drag drama comes to life!